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In this document:
Introduction
Part one: Preparing to install Windows XP
Part two: Uninstalling incompatible software
Part three: Installing Windows XP
Activating Windows XP Operating System
Reinstalling programs and drivers
Additional information
Uninstalling Windows XP
Restoring the Operating System
Other issues and limitations
Technical support
Introduction
These instructions guide you through the steps for upgrading your HP Pavilion home PC from Microsoft Windows Millennium (Me) to Windows XP. It is important that you read through all of the instructions and then follow them in the order that they appear to avoid problems during the upgrade procedure. If you install the Microsoft Windows XP Upgrade CD before preparing the PC, you may encounter problems installing Windows XP.
Upgrading the PC to Windows XP does not erase data on the hard disk but may require some software programs to be uninstalled and replace with a Windows XP-compatible version. The upgrade procedure takes about one hour to complete.
To upgrade the PC, you need:
The Microsoft Windows XP Upgrade CD, which contains the Windows XP operating system.
The HP Windows Me to Windows XP Solution CD, which contains device drivers, BIOS files, and some software programs that are compatible with Windows XP.
NOTE: This document is based on the Read Me file that ships with the HP Solution CD for Windows XP.
Part one: Preparing to install Windows XP
Please print these instructions before you begin the upgrade process. You will need to load and unload the Windows Me to Windows XP HP Solution CD and restart your computer several times during the upgrade process.
Registering the HP Pavilion in Windows Me
HP strongly recommends registering your PC with HP if you have not already done so. Registering your PC can be done only from Windows Me. Registration is not necessary to upgrade your PC, but when you register with HP you can receive product and software upgrade offers and faster HP technical support.
To register with HP, you can:
Click the registration icon on your desktop and follow the onscreen instructions
-Or-
Go to the HP registration Web site and select the link to create a profile, then follow the onscreen instructions to register the HP Pavilion. When you register, you need to provide basic information about your computer: the date of purchase, and the serial number, which is located on the back of the computer.
Check system configuration requirements
HP and Microsoft recommend that your computer have at least 128 megabytes (MB) RAM and at least 1.5 gigabytes (GB) of free space on your hard disk to upgrade to Windows XP.
Determining that the HP Pavilion has the recommended memory
Click Start.
Select Settings.
Click ControlPanel.
Double-click the System icon.
Select the Performance tab. Check to see if the PC has the recommended 128 MB of RAM.
Determining that the HP Pavilion has the recommended free disk space
Click the MyComputer icon on the desktop.
Click the hard drive icon. The amount of free disk space is displayed on the left side of the window.
Backing up all important data
When you perform an upgrade to Windows XP, a copy of the Windows Me operating system and all your hard drive data is automatically made. Even though the Windows XP upgrade procedure does noterase all your hard drive and operating system files, you will need to back up your PC to prevent losing important files and settings.
To back up your Windows Me data, copy all your important data files on the hard drive to removable media such as CD-Rs, Zip disks, or diskettes. Files copied with Easy CD Creator can be accessed after the upgrade. Use CD-R rather than CD-RW media when backing up important data files. Remove the backup CD or disk before you begin the Windows XP upgrade.
WARNING: Do not use Adaptec Direct CD or the Microsoft drag-and-drop functionality to record important data files. Windows XP may not be able to access data from CDs created in some versions of Adaptec Direct CD.
Write down your passwords, login identifications, and Internet/network communication settings. You may need some of this information after you upgrade to Windows XP. If you need more information about backing up your important files, refer to the Help and Support Center. To get this information, click Start on your desktop, and then click Help.
Additional Adaptec Direct CD information
HP Pavilion models with CD-RW drives came with Adaptec software that enables you to record data to CDs. This HP Windows Me to Windows XP Solution CD includes a similar program, HP RecordNow from VERITAS, to replace the Adaptec Easy CD Creator software program. Windows XP provides the functionality of the Adaptec Direct CD program.
If you want to continue to use your Adaptec programs after the upgrade, you need to get XP-compatible versions from Adaptec/Roxio. If you do not want to obtain an Adaptec upgrade, and if you have CDs in a Direct CD format (for example, Windows Internet Explorer drag-and-drop), you can copy the data from these CDs to your hard disk drive. If you want them back on a CD, you can do so now using Easy CD Creator, or after the upgrading using HP RecordNow found on the Windows Me to Windows XP HP Solution CD.
Adaptec/Roxio has a Windows XP-compatible update for Easy CD Creator. Go to the Roxio Web site for more information about updated versions of Easy CD Creator and Direct CD.
NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.
Updating BIOS
You may need to update the version, or revision, of your BIOS (Basic Input / Output System) for the PC hardware and software to communicate properly with the Windows XP operating system. The BIOS update is available on the Windows Me to Windows XP HP Solution CD, and also on the HP Web site. Follow the procedures below to determine what your current Windows Me BIOS revision is. Then, follow the instructions to determine the revision required for Windows XP, for your system. If you need to update the BIOS for Windows XP, follow the update procedure listed below.
CAUTION: Do not update BIOS unless you are sure it is the right BIOS revision for your PC. Using the wrong BIOS can cause serious problems with the PC.
Determining the current BIOS revision
Turn off the PC.
Turn on the PC and when the blue screen with the HP Invent logo appears, press the F1 key.
The message Entering SETUP appears.
When the BIOS Setup screen appears, the current revision is shown on the last line of the Main screen (for example: BIOS Revision 2.00 07/5/00). Write down this revision information and exit the BIOS program.
Finding the BIOS revision required to run Windows XP
Insert the Windows Me to Windows XP HP Solution CD.
Double-click My Computer on the desktop, and then double-click the CD-ROM drive to view the contents of the CD. Locate the appropriate BIOS Table file for your country. It will be named using the format BIOS_Table_
Double-click the appropriate BIOS Table file to open it. If the BIOS revision from the Windows Me operating system is earlier than the BIOS revision required to support Windows XP, proceed to the next steps in the section below to update your BIOS. If the BIOS revision for Windows Me is the same as what is listed for Windows XP, you do not need to update the BIOS.
If you do not need to update the BIOS, remove the Windows Me to Windows XP HP Solution CD, and go to Part two: Uninstalling incompatible software .
If your model number is not included on the Windows Me to Windows XP HP Solution CD BIOS table you can use the following procedure to download BIOS updates from the HP Web site, if available:
Go to the Hewlett-Packard Web .
Select your region or country from the drop-down list at the top of the page and click the arrow to the right of the drop-down list.
Click the Drivers link.
Enter your model number and follow onscreen instructions.
Click Drivers &Downloads when you get to the product screen to view the available updates.
Click BIOS, and then click HP Pavilion BIOS update for your model number.
Click the Download Now button.
A message appears telling you to save the executable (.EXE) file to disk, somewhere on the hard drive.
Select a location that you will remember and click Save.
Once you have downloaded the BIOS for your system, you can use the following installation instructions to update BIOS from either Windows Me or from Windows XP.
Updating BIOS from Windows Me
If the PC is still running Windows Me, use the following procedure to get the Windows XP-compatible BIOS update before you upgrade.
Create a Windows Me startup diskette.
Insert a blank diskette into your diskette drive.
Click Start, select Settings, then click ControlPanel.
Double-click Add/RemovePrograms.
When the dialog box appears, click the Startup Disk tab.
Click the Create Disk button to begin the process. Follow any onscreen instructions to complete formatting the diskette.
Insert the Windows Me to Windows XP HP Solution CD into the CD-ROM drive.
Double-click My Computer on the desktop and then double-click the CD-ROM drive icon to view the contents of the CD. Locate the appropriate BIOS Table file for your country. It will be named using the format BIOS_Table_
Double-click the appropriate BIOS Table file to open it. Under the listing for your country, find and click the model number of your HP Pavilion to access the correct BIOS update for your system. When prompted, select Run to run this program.
Depending on your settings, you may be prompted with a security warning. If so, click Yes.
When the program screen appears, click OK.
To extract the BIOS update files to the hard drive, click Unzip. When the files are unzipped, a message appears that a number of files have been unzipped. Click OK to close this dialog box. A Notepad window may open displaying the list of models the update supports. You can also close this Notepad window.
Insert the Windows Me startup diskette into the diskette drive and restart the computer.
After restarting from the startup disk, a DOS prompt appears. To go to where the BIOS update was unzipped:
Type: C:
Press ENTER, then type CD \HP\BIOSupdt
Press ENTER.
Type BIOSupdt and press ENTER to start the BIOS update program.
Press 2 to begin the update. When the update is complete, you may be prompted to press a key to restart the PC, or the PC may begin to restart automatically. In either case, remove the Windows Me startup disk to allow the PC to restart in Windows.
When restarting after the update, the following message may be displayed:
0251: System CMOS checksum bad – Default configuration used Press
If this message appears, press F2 to continue. The BIOS update is now complete.
Updating BIOS from Windows XP
If the PC is already running Windows XP, and you did not update the BIOS before upgrading to Windows XP, use the following procedure to get the Windows XP-compatible BIOS update:
Create a DOS start diskette:
Insert a blank diskette into the diskette drive.
Click the Start menu, then click My Computer, right-click the diskette drive icon and click Format.
Select Create an MS-DOS startup disk and click Start to begin the process. Follow any onscreen instructions to complete formatting the disk. Close the Format 3 1/2 Floppy window.
Insert the Windows Me to Windows XP HP Solution CD into the CD-ROM drive.
Double-click MyComputer on the desktop and then double-click the CD-ROM drive icon to view the contents of the CD. Locate the appropriate BIOS Table file for your country. It will be named using the format BIOS_Table_
Double-click the appropriate BIOS Table file to open it. Under the listing for your country, find and click the model number of the HP Pavilion to access the correct BIOS update for the system. When prompted, select Run to run this program.
Depending on the settings, you may see a security warning. If so, click Yes.
When the program screen appears, click OK.
To extract the BIOS update files to the hard drive, click Unzip. When the files are unzipped, a message appears that a number of files have been unzipped. Click OK to close this dialog box. A Notepad window may open displaying the list of models the update supports. You can also close this Notepad window.
NOTE: If, after you upgraded to Windows XP you also converted your file system to NTFS, you need to unzip these files to your diskette drive. When you start the DOS start diskette, you will not be able to seethe C: drive from the DOS environment. If this applies to you, replace C:\HP\BIOSupdt in this dialog box with A:\.
Insert the DOS start diskette in the diskette drive and restart the computer. If a Start menu appears, select option 4. Minimal Boot.
NOTE: If in Step 7 above, you unzipped the files to the diskette because the hard drive is in NTFS format, go to Step 10. (You will need to enter BIOSupdt at this point as you are already positioned to the A:\ drive.)
After restarting from the startup disk, a DOS prompt appears. To go to where the BIOS update was extracted:
Type: C:
Press ENTER, then type: CD \HP\BIOSupdt
Press ENTER.
Type BIOSupdt and press the ENTER key to begin the flashing program.
Press 2 to begin the update. When the update is complete, you may be prompted to press a key to restart the PC, or the PC may begin to restart automatically. In either case, remove the Windows Me startup disk to allow the PC to restart in Windows.
After the update, the following message may be displayed:
0251: System CMOS checksum bad - Default configuration used Press
If this message appears, press F2 to continue. The BIOS update is now complete.
Part two: Uninstalling incompatible software
The programs listed below will not function after upgrading to Windows XP. It is best to uninstall them beforebeginning the installation of Windows XP. You can then install compatible versions of the software (if available) afterupgrading. After the upgrade, you may not be able to uninstall these programs without encountering problems. HP has included some software programs on the HP Windows Me to Windows XP Solution CD to replace some of the incompatible versions listed below. See the software reinstallation information in the section "Reinstalling Programs and Drivers."
Programs to uninstall before upgrading
NOTE: Not all HP Pavilion models have all of the programs listed.
Adaptec Easy CD Creator (Version 5.0 or earlier)
Adaptec Direct CD (Version 5.0 or earlier)
McAfee ActiveShield
MusicMatch Jukebox (Version 6.0 or earlier)
One-touch Multimedia Keyboard
QuickLink III (fax software)
NOTE: CDs created using some versions of Adaptec Direct CD are not compatible with Windows XP. This makes the data you have recorded with this software inaccessible after you upgrade to Windows XP. If you have this problem, you will need to purchase an upgrade from Adaptec. Go to Roxio's Web Site (formerly Adaptec) for more information. If you do not want to obtain an Adaptec upgrade and if you have CDs in a Direct CD format (for example, Windows Internet Explorer drag-and-drop), you can copy the data from these CDs to your hard disk drive. If you want them back on a CD, you can do so now using Easy CD Creator, or after upgrading using HP RecordNow found on the Windows Me to Windows XP HP Solution CD.
NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.
Uninstalling software programs
Click Start.
Select Settings.
Click ControlPanel.
Double-click the Add/Remove Programs icon.
Select the program to be removed.
Click the Add/Remove button.
NOTE: If you do not find one of the programs listed above, it is not installed in the computer.
Internet Service Provider (ISP) software
The ISP software may not work with Windows XP. You may need to install a Windows XP-compatible version. Some ISP software may be included in the ISP folder on the Windows Me to Windows XP HP Solution CD. If your ISP software is not included, please contact your ISP to see if they have a Windows XP-compatible version. Before upgrading to Windows XP, download the Windows XP-compatible version to the hard drive.
Other software issues
Studio DV will need to be reinstalled after upgrading to Windows XP. You can reinstall this program from the Studio DV CD that came with the HP Pavilion.
Windows Me Microsoft Backup will not function after upgrading to Windows XP. Any backup media you have created using Windows Me Microsoft Backup will not be able to be read in Windows XP. You may want to restore these data files using Microsoft Backup before upgrading.
The zip file of the My Photo Center program needs to be extracted before upgrading to Windows XP. To extract the files, open the program. Double-click the My Photo Center icon on the desktop or open the program through the Start menu and follow onscreen instructions to unzip the program files. Then, close the program before upgrading.
The SoundBlaster Live program needs to be activated before upgrading to Windows XP. To activate this program, click Start, select Programs, and select the SoundBlaster program. Then, close the program before upgrading.
The Wake on Ring feature in the QuickLink III fax software is not supported under Windows XP. After you upgrade to Windows XP, you can refer to the HelpandSupport window from the Start menu for more information about the Windows XP Fax program, which replaces the QuickLink III software.
Part three: Installing Windows XP
Complete the steps in the Preparing to Install Windows XP section before installing Windows XP.
Installing Windows XP
Close all programs.
Insert the Microsoft Windows XP Upgrade CD into the CD-ROM drive.
When prompted, select Install Windows XP. If the CD does not automatically launch, click Start, and then click Run. Type the following command, replacing “d” with the letter assigned to your CD-ROM drive: d:\setup.exe and press ENTER.
If prompted, select Upgrade as the Installation type. The Upgrade option preserves your installed programs, data files, and existing computer settings. The New Installation option (if available) is not recommended because it removes all programs, settings, preferences, and operating system files from a previous operating system.
NOTE: If you select the NTFS (Windows NT File System) option that may be available when you select the New Installation option, you will not be able to use the System Recovery CD that came with the HP Pavilion unless you repartition the drive.
Follow the onscreen instructions. If the installation program encounters any hardware or software incompatible with Windows XP, an Upgrade Report or a Report of System Incompatibility appears to inform you of the specific hardware and software conflicts. These reports are saved automatically on the desktop as UPGRADE.HTM.
Upgrade Report: If you receive this report, you can remove the incompatible program(s) by exiting the upgrade program before installing Windows XP or you can remove the program(s) after the upgrade is complete. It is a good idea to print the Upgrade Report for future reference.
Report of System Incompatibility: If you receive this report, you must exit the upgrade program and remove the incompatible program(s) before installing Windows XP. It is a good idea to print the Report of System Incompatibility for future reference.
When the installation is complete, you are asked to enter information, including names and passwords. Check your upgrade report, if there is one, and remove any incompatible programs that remain.
Remove the Microsoft Windows XP Upgrade CD.
Activating Windows XP Operating System
If you have not activated Windows XP at the end of the installation process, you need to activate the Windows XP operating system with Microsoft within 30 days, or you will not be able to use your computer. Windows XP reminds you periodically to do this. You can activate your operating system over the Internet, if you have a modem connection, or on the telephone. When you activate your copy of Windows XP, it assures your product is a legal copy.
Activating Windows XP
Click Start.
Select All Programs.
Select Accessories.
Select SystemTools.
Click Activate Windows.
NOTE: Certain Microsoft software products included with this upgrade kit may use technological measures for copy protection. In such event, you will not be able to use the product if you do not fully comply with the product activation procedures. Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product or upon certain reinstallations of the software product(s) or reconfigurations of this computer, and may be completed via Internet or telephone (toll charges may apply).
Reinstalling programs and drivers
NOTE: Incompatible programs may affect your ability to connect to the Internet, access e-mail, print, scan, play games, or listen to sounds and music.
Installing software programs
You can find some of the Windows XP-compatible programs listed below on the Windows Me to Windows XP HP Solution CD. For software not originally supplied by HP, you may be able to get a Windows XP-compatible version directly from the software manufacturer.
Installing software programs
Insert the Windows Me to Windows XP HP Solution CD into the CD-ROM drive.
Locate the SETUP.EXE file using the pathway listed in the following table. Click Start, My Computer, and then double-click the CD-ROM icon to view the CD contents.
Double-click the SETUP.EXE file. The program installs automatically. If you are connected to the Internet, click the link to the vendor’s Web site to check for Windows XP-compatible versions of their programs. Review any upgrade reports you receive for programs that still need to be uninstalled and/or reinstalled.
NOTE: One or more of the links below will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.
Software program
Pathway to the Setup file on the HP solution CD
Web site link (some fees may apply)
InterVideo WinDVD (decoder file)
(For HP Pavilions with DVD-ROM drives only)
If prompted after the upgrade to Windows XP, follow the onscreen instructions to access the updated WinDVD decoder file.
McAfee ActiveShield
http://www.mcafee.com
MusicMatch Jukebox
(CD-ROM):\Apps\MusicMatch\Your Language\setup.exe
One-touch Multimedia Keyboard
(CD-ROM):\Apps\MultimediaKeyboard\setup.exe
Adaptec Easy CD Creator
NA
http://www.roxio.com
Adaptec Direct CD
NA
http://www.roxio.com
HP RecordNow 3.1 (Replaces Adaptec Easy CD Creator)
(CD-ROM):\Apps\Veritas\setup.exe
QuickLink III
The QuickLink III fax program has been replaced by the Microsoft fax program. To install the Microsoft Fax component, see the following procedure.
Studio DV
Reinstall this program from the Studio DV CD that came with the HP Pavilion.
Reinstalling ISP software
The original ISP software may not work properly with Windows XP. You may need to install a Windows XP-compatible version. Some ISP software is included in the ISP folder on the Windows Me to Windows XP HP Solution CD. If the ISP software is in this folder, click the Setup file to install it. If not, install any upgraded version you may have downloaded from your ISP before you started this upgrade.
Installing the Microsoft Fax program
Insert the Microsoft Windows XP Upgrade CD into the CD-ROM drive.
If the Welcome to Microsoft Windows XPwindow opens, click the Exit button.
Click the Start menu on the desktop.
Click ControlPanel.
Click Add or Remove Programs.
Click Add/Remove Windows Components.
In the Windows Components Wizard, select the Fax Services check box and then click the Next button.
Click Finish.
Click Close.
Accessing the Microsoft Fax program
Click Start.
Select All Programs.
Select Accessories.
Select Communications.
Select Fax.
Click Fax Console.
Enter sender information that will appear on the fax page and follow onscreen instructions until the Fax Console window appears.
Viewing saved QuickLink III faxes
Right-click the QuickLink III fax file name.
Select OpenWith.
Select Windows Picture and Fax Viewer.
Installing drivers
You can find some of these Windows XP-compatible drivers on the Windows Me to Windows XP HP Solution CD. Others can be downloaded from the Internet.
The HP Web site may have other drivers needed to run your peripheral devices in Windows XP that are not included on this CD. Go to the HP Web site to check the availability of peripheral drivers for Windows XP. Select drivers, and follow the onscreen instructions.
Viewing the current drivers in Device Manager
Click the Start menu on the desktop.
Click Control Panel.
Click Performance and Maintenance. You may need to scroll down in the window to see it.
Click the System icon.
Click the Hardware tab.
Click the Device Manager button.
Click + (Plus Sign) next to the driver icon to expand the Device Manager list.
Installing updated drivers
Insert the Windows Me to Windows XP HP Solution CD into the CD-ROM drive.
Locate the SETUP.EXE file using the pathway listed in the following table. Click Start, My Computer, and then double-click the CD-ROM icon to view the CD contents.
Double-click the SETUP.EXE file. The driver installs automatically.
NOTE: HP has provided drivers for three graphics cards. These drivers are for enhanced graphic performance, but are not required for the system to function. If the computer has one of these drivers already, you will find it in Device Manager. Check to see which driver you have before installing the Windows XP-compatible versions.
Device Manager category
Driver file name
Pathway to Setup File on the HP Solution CD
Display adapters (graphics):
nVidia
(CD-ROM):\Drivers\Graphics\NVidia\setup.exe
Display adapters (graphics):
Intel 810
(CD-ROM):\Drivers\Graphics\Intel i81x\setup.exe
Display adapters (graphics):
S3 ProSavage
(CD-ROM):\Drivers\Graphics\VIA-s3\setup.exe
Additional information
Software compatibility
Most programs are not affected by the upgrade and will function properly after the Windows XP upgrade. Some incompatible applications can be run in Compatibility mode. Right-click an executable file, select Properties, select Compatibility mode, and select Win98 / Win Me.
Some programs, such as Easy Internet Sign-up and HP Tour Guide, are notreplaced because they were specifically designed for the Windows Me operating system and not designed for the Windows XP operating system. To remove any shortcuts from the desktop, right-click the icon and select Delete.
Versions of some programs that you have purchased and installed yourself, and any software not mentioned in this document may require a Windows XP-compatible version. These updated versions may be obtained from the software manufacturer (if available).
Some programs are replaced with equivalent software (for example, the Help & Support Center by Hewlett-Packard and Microsoft is replaced by the Windows XP version of the Help and Support Center). The Easy CD Creator program from Adaptec is replaced with the HP RecordNow program from VERITAS.
Uninstalling Windows XP
During the upgrade process, setup automatically backs up the existing version of Windows Me. If you decide that you do not want to run Windows XP for a specific reason, you can restore the computer safely even if some new programs remain. To restore the original operating system, you can uninstall Windows XP using Add or Remove Programs as outlined below. This process works if you want to temporarily uninstall Windows XP to use Windows Me software or backup files, for example.
NOTE: If you uninstall Windows XP using Add or Remove Programs, you may experience error messages when you restart the restored Windows Me operating system, but it will still function. If you want to permanently uninstall Windows XP, HP recommends you restore the operating system with the System Recovery CD that originally came with the HP Pavilion PC.
Uninstalling Windows XP
Click Start.
Click Control Panel.
Click Add or Remove Programs.
Select Windows XP.
Click the Change/Remove button.
Click Uninstall Windows XP.
Click Continue. Follow the instructions on the screen.
Restoring the Operating System
If you choose to restore the operating system using the Windows Me System Recovery CD provided with the HP Pavilion, all Windows XP files on the computer will be erased. Make sure that you back up your important data before restoring the operating system. If you installed or uninstalled programs after you upgraded to Windows XP, you may need to reinstall them if you restore your operating system to Windows Me. If you restore the operating system to Windows Me, these programs will not be restored. If you created new documents in Windows XP, they will remain on the hard disk after your previous version of Windows is restored. Some of these documents may be moved to a folder Windows XP creates.
NTFS and system recovery
If you chose the NTFS (Windows NT File System) option during a Windows XP new installation, you will need to delete the non-DOS partition of the hard drive before starting a system recovery using the System Recovery CD. Otherwise, you will not be able to use the System Recovery CD that came with the HP Pavilion later if you want to reinstall Windows Me. If after upgrading to Windows XP, you choose to convert your file system to NTFS, you can no longer revert to Windows Me without losing all your data. You also will need to repartition the hard disk drive using the FDISK utility on the hard drive for the System Recovery CD to work.
Other issues and limitations
The HP Pavilion Application Recovery CD for Windows Me does not function after upgrading to Windows XP.
If there is no sound coming through the headphone jack on the master CD-ROM unit, you can enable this device with the following procedure. Click Start, My Computer, right-click the CD-ROM icon, click Properties, select the Hardware tab, select the CD/DVD drive, click the Properties button, and then click the Properties tab and uncheck Enable digital CD audio for this device.
The NetMeeting and Phone dialer features do not support a 1394 digital camcorder as a video capture device.
The 1394 network connection shows a connection when no connection is present. Contact Microsoft for more information.
If you adjust the font sizes in the Display Properties window to the smallest or largest sizes, fonts may be too small to see or too large. You may also have a problem returning to the default settings. To access the font settings, click Start, Control Panel, Appearance and Themes, Display, and click the Appearance tab.
The CD-ROM drive letter changes after upgrading to Windows XP. These letters can be changed. Refer to Help and Support in the Start menu for more information about changing these letters.
When you launch the Guided Tour of the Trellix Web program, it generates two error messages, but the tour functions properly.
Windows XP does not support NetBEUI as a LAN protocol.
When the system is connected to an ISP, and if the system goes into standby mode, the ISP is disconnected without a warning message.
Windows XP is unable to look for other computers using the Computer near mefeature, because the Computer Browser Service is not started automatically. To activate the Computer Browser Service, click Start, Control Panel, Performance and Maintenance, Administrative Tools, double-click the Services icon, select StartComputer Browser, right-click Manual, and select Properties, and then select Automatic from Startup Type.
If you receive the message "Will not fit" when recording an audio CD, and you know that you have enough space on the CD, then you can ignore this message. Contact Microsoft for more information.
If the Network with TCP/IP card is not installed with the HP Pavilion, the Settings button in the Speech Properties windows is grayed out. To access the Settings button, click Start, Control Panel, Sounds, Speech, and AudioDevices, and click the Speech icon.
If the Microsoft Office document shortcuts in the Start menu prompts you to insert the Microsoft Word 2000 CD, double-click the document or open the document in the Microsoft Word program.
The BIOS Boot Device Priority will be different with BIOS rev. 3.xx. The order will be Removable Devices drive, Hard Drive, and then the ATAPI CD-ROM drive. If you want to use the System Recovery CD, you need to change this order in the BIOS settings; otherwise the CD will be unable to start. To do this, restart the computer. When the blue screen with the HP Invent logo appears, press and hold down the F1 key on the keyboard until Entering Setupis displayed. Select the Boot menu, select Boot Device Priority, and then press the ENTER key. Select ATAP I CD- ROMand press the + (PLUS SIGN) key.
Technical support
If you have any problems with the Windows XP upgrade, contact HP Customer Care. Refer to the Warranty and License Information and the Support Path card, included with the HP Pavilion, for contact information. Contact Microsoft technical support if you purchased the Microsoft Windows XP Upgrade CD separately. Refer to the packaging included with the Microsoft Windows XP Upgrade CD.
You can also go to the Hewlett-Packard Web site (http://www.hp.com) or go to the Microsoft Web site for online technical support and to find out more about Windows XP.
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